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Order Processing

•Orders are processed within 1–3 business days after payment confirmation.

•Orders placed after 2:00 PM EST may be processed the next business day.

 

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Shipping & Delivery

•We ship within the United States using reputable carriers (USPS, UPS, FedEx, or equivalent).

•Estimated delivery times:

•Standard: 3–7 business days

•Expedited / Overnight: If available at checkout

•Delivery times are estimates and may vary due to carrier delays, weather, or other factors beyond our control.

 

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Shipping Rates

•Shipping costs are calculated at checkout based on order size, weight, destination, and shipping method.

 

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Tracking

•A shipping confirmation email with tracking details will be sent once your order ships.

•Tracking updates may take up to 24 hours to appear.

 

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Delays, Lost, or Damaged Packages

•PriGina Medical Supplies is not responsible for delays caused by carriers or incorrect address information.

•Damaged or missing items must be reported within 48 hours of delivery with supporting photos.

•Resolution (replacement or refund) will be determined on a case-by-case basis.

 

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Address Accuracy

•Customers are responsible for providing correct shipping information.

•Reshipping fees may apply for returned or undeliverable packages.

 

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Medical Device Notice

 

Certain products are regulated medical devices and are shipped in compliance with applicable safety and handling standards.

 

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Contact Us

 

PriGina Medical Supplies LLC

📧 support@priginamedicalsupplies.com

🌐 www.priginamedicalsupplies.com